What Does It Take to Work in the Water Damage Restoration Field?

5/21/2021 (Permalink)

Water Damage Restoration companies vary from large corporate companies (such as SERVPRO) to small mom and pop shops. The industry is growing and developing new technology every day. In 2019 SERVPRO was valued at $1 billion dollars making it one of the largest restoration companies in the world. Let’s examine what it takes to work in this fast-paced, complex industry!  

The Restoration Industry as whole is unique; it requires technical skills, critical thinking, and interpersonal skills to interface with a variety of customers, clients, and subcontractors. Communicating clearly and effectively with all parties involved is the key to success. Teamwork in a fast-paced environment is key to success. Emergencies happen in the middle of the night, on holidays or at inopportune times so being flexible and efficient is important. Having compassion and maintaining professionalism will put customers at ease. Most customers find themselves in a very stressful, upsetting situation. It is important for the Restoration Professional to be the “hero” customers need for making it through a difficult time.

Familiarity with restoration technologies is another important factor. Aside from the basic hand tools and power tools, restoration professionals also operate specialized equipment. These include thermal imaging, mold sensors, water pumps, industrial-quality fans, high-powered dehumidifiers, and air movers. Many restoration companies use complex software systems for sketching floor plans, validating equipment placement and for inventorying during packing and moving. Learning these systems will help you be more successful on the jobsite.

At SERVPRO of Edmonds we take pride in training and developing quality personnel who go above and beyond for our customers and have a vast array of industry knowledge. Our programs are well structured through our corporate office who provide an array of interactive training videos, knowledge testing and on the job training experience.

If you think you have what it takes to be a part of the SERVPRO of Edmonds team give us a call at 425-775-5723. We would love to meet with you and discuss opportunities with our team!