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Fire & Water - Cleanup & Restoration

Steps To Take After A Residential Fire

4/9/2021 (Permalink)

  1. Ask whether it is safe to enter the home. Do not enter if the authorities deem it unsafe. They may establish a safety zone, but never assume a room is safe until it has been cleared to enter. Respect yellow tape and wear a dust mask to prevent inhalation of particulates in the air.
  2. Call and Inform Appropriate Contacts.
    1. Contact family members and let them know you are safe, and unharmed.
    2. Contact your insurance agent. They will be able to talk you through the necessary steps, including proper documentation and emergency lodging expenses (keep all of your receipts!) At this point the insurance company may assist in securing a company to help with clean up options.
    3. You may request SERVPRO at this time for restoration services.
    4. Another call may be to your landlord or property manager if applicable, and to your local American Red Cross who may provide additional resources.
  3. Secure the property to prevent possible looting. SERVPRO is available to assist with securing property/ Board Ups.
  4. If water hoses were used to exterminate the fire, drying your home is critical. It is best to call the professionals at SERVPRO to assist with professional water and fire cleaning. Water can lead to mold damage if not dried properly. Our team is an approved restoration contractor for many major insurance carriers and adheres to the highest standards in the restoration industry.
  5. Seek counseling if needed. Children and adults can feel a traumatic sense of loss, and sometimes need help to avoid a lasting sense of sadness and disorientation after a house fire. Don’t be afraid to reach out for help. A house fire is a traumatic event and individuals need to be treated with respect and compassion by those close to the process.
  6. For more information on contents and structural drying, smoke and soot removal call SERVPRO of Edmonds at 425-774-1148.

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